Order Fulfillment:

​Shop Products: Most shop products that do not involve customization or personalization, will be fulfilled within 1-3 business days before being shipped.

Custom and Semi-custom Shop Products: Shop products that involve customization or personalization, will be fulfilled within 2-4 business days before being shipped.

Bulk Card Orders: Bulk card orders that may or may not involve customization or personalization, will be fulfilled within 7-10 business days before being shipped.

​Original Artwork: Orders that consist of original artwork will be carefully packaged and fulfilled within 1-3 business days before being shipped.

​Custom House Portraits and Venue Portraits: The current production and shipping timeframe of custom house portraits and venue portraits are 2-4 weeks.

​Custom Painting Commissions: Clients will receive a separate timeline for their project.

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Shipping :

If your order arrives damaged, please email us within 48 hours of receiving your order and we'll be happy to do our absolute best to help and find a solution! 

Please Note: Raechelle Marie is not responsible for items lost in transit. Please contact the shipping carrier to file a claim for your order.​

Shipping Options and Timeframes:

All orders are shipped via UPS or USPS.

Standard Shipping: 2-8 business days

Express Shipping: 1-3 business days

International Shipping: 6-10 business days